Delete your Lotty account

You only have a Lotty account if you signed in with Google in the Lotty app. Reading results, on this website or in the app, never needs one.

In the app

Open Settings, then Delete my account, and confirm. Your account is deleted straight away and you are signed out on every phone.

Only some of it

To delete one saved ticket and keep your account, open it in My tickets, tap the bin at the top, then Remove. The ticket and its results are deleted straight away. To stop Lotty keeping this phone's notification address, switch off My ticket results in Settings, or sign out.

Without the app

Email [email protected] from the Google address you signed in with, asking for your account to be deleted. It is deleted within 30 days, and you get a reply when it is done.

What is deleted

Everything Lotty holds about you: your account, its link to your Google account (Google's id for you and your email address), your saved tickets and their results, the phones registered for your notifications, and any bonus you earned. Nothing tied to you is kept.

What is not

Usage statistics, if you allowed them in the app, are tied to a random app id rather than to your account, so they are not deleted with it; you can switch them off in Settings. Encrypted backups of Lotty's database are kept for up to 90 days, so a deleted account can remain in them until they expire.

More about what Lotty collects is on the privacy page.